Two way SMS
Two way SMS
Two way SMS

Boost your bulk SMS service's engagement and response rates with two-way SMS.Enabling real-time customer interaction and feedback for more effective marketing campaigns.

Key Benefits

Why Choose GCOM For Two way SMS

Customer-Centricity
Customer-Centricity

Putting our customers at the heart of everything we do.

Innovation
Innovation

We are Continuously improving our services to meet evolving needs.

Integrity
Integrity

We Uphold the highest standards of honesty and transparency.

User-Friendly Platform
User-Friendly Platform

Our platform is designed with you in mind. It has an easy-to-use interface that makes navigation simple.

Tailored Client Experience
Tailored Client Experience

You can produce more relevant and personalized communications and boost customer satisfaction and loyalty by letting customers reply and engage with you.

Streamlined Customer Service
Streamlined Customer Service

Two-Way SMS gives your consumers a quick, easy, and direct way to receive help by enabling them to text your support staff for assistance.

Key Features

Our Two way SMS Service

Key Features
Automated Response System
Automated Response System

Eliminates the need for manual intervention and guarantees instantaneous, consistent communication.
Real-Time Conversation Tracking
Real-Time Conversation Tracking

Enables prompt follow-ups and effective client support, guaranteeing that no discussion is overlooked.
Multi-Channel Integration
Multi-Channel Integration

Enhances ease and engagement by guaranteeing that clients can communicate with the company on various platforms.
Secure Messaging
Secure Messaging

Provides secure transaction or authentication to provide seamless and unified customer experience.
Automated Replies
Automated Replies

Facilitates prompt , reliable responses around the clock.
Use Cases

Build on Industry Standards for Every Business

Customer Service and Questions
Customer Service and Questions

Give consumers the option to text you with inquiries about your goods or services and get prompt responses.

Participation in Surveys and Polls
Participation in Surveys and Polls

Ask your clients for their thoughts or opinions about your goods or services by sending them surveys or polls.

RSVPs and Event Management
RSVPs and Event Management

Provide SMS for guests to RSVP or inquire about event specifics.

Services via Subscription
Services via Subscription

Manage newsletter, product update, or promotional offer subscriptions and provide customers the option to opt in or out by SMS.

Two way SMS

Why Brands Trust Us With Their Two way SMS Service

Global Reach
Global Reach

Gcom offers a wide range of SMS services with global coverage, ensuring reliable delivery to customers worldwide.

Secure and Reliable
Secure and Reliable

Gcom prioritizes data security and privacy, implementing robust measures to protect sensitive information.

Advanced Features
Advanced Features

Sarv provides a variety of advanced features, such as SMS scheduling, two-factor authentication, and bulk SMS capabilities.

We’re Always Connected

Anytime, Anywhere, Any Device

Gcom SMS service bridges all gaps with its powerful platform for seamless business communication.

Contact Us
We’re Always Connected
All Your Business SMS Unified

A central hub for all your messaging needs - seamless integration and management.

Need more help?

Find the answers you need

Businesses can send and receive SMS messages from their consumers using a two-way SMS service. Customer service, feedback gathering, surveys, and other real-time interactions are perfect for this interactive communication.

You can send your consumers SMS messages via two-way SMS, and they can react to each other. You may examine and manage the responses after they are sent straight to your platform. This service can be used with virtual numbers, long numbers, or dedicated shortcodes.

Direct response management is possible from our platform's dashboard. The incoming communications can be seen, replied to, or exported. You can either manually reply to each message or use our system to automate responses using keywords or trigger-based workflows.

Yes, you can use keywords or preset triggers to set up automated answers. If a customer responds with a particular word, such as "INFO," for instance, you can immediately send them more information. For client requests, confirmations, and frequently asked questions, this tool is helpful.

Secure encryption mechanisms are used by our Two-Way SMS service to safeguard all communications. We guarantee that information shared between you and your clients is kept private and conforms with privacy laws.

Copyright © GCOM 2025

Go to top
Talk to us

Talk to us?